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Customer testimonials & project ratings
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Overall Verified
Testimonial Score

4.49

Composite Score

Quality

Customer Service

Value for Money


Review Date: 03/31/2017 | Author: Eduardo B., Lake Zurich, IL

Comments: I was very impressed with this company. What I LOVED about them is that they never tried to sell me anything that I didn't need. I gave Andy (the owner) every opportunity to sell me more, but he was so honest that he actually talked me out of some ideas that I had that would have been more profit for him. I mentioned a fire pit and a brick grill enclosure and he gave me the pros and cons for these without trying to talk me into spending more. I was quote a brick patio that involved a demo of an existing concrete walkway and tree removal. I requested if it were possible to take the dirt removed and place it in my yard where there was erosion due to a creek and well at take the broken up concrete walkway and use it to retain the dirt and they did this free of charge. It came out great and I was very pleased. The crew was friendly,very hard working, they showed up on time and finished the job when they said they would. I even added a step down from the patio after realizing the height of the patio that wasn't part of the original quote and they were able to do it without any issues. It has been one year since this was installed and there are no problems to report. It is solid and holding up well. I liked their work so much that I called again this Spring to quote a new asphalt driveway. The quote was very reasonably priced compared to the other quotes I received and I even added a brick walkway around the garage as well. In the other two quotes I received from other companies, they were trying to sell me a drainage system that was going to be over a $1000. Andy provided me with a drain option that was way more economical for my budget. Moreover, I gave Andy an opportunity to sell me more showing him a wood timber retaining wall that I disliked in my backyard and asked him to quote me how much it would be if I did it all brick to match the patio. Instead of seeing an opportunity to sell me more, he told me that it was still in good shape because of the location and it would probably last at least ten more years in its current condition. He provided me with an option of just putting some bushes in front of them if I do not like the look of them, which is something I never considered. They will be coming by to do the walkway soon, but will be waiting until mid May to do the driveway because of the weather and optimal temperature needed for a quality job. Some of these other companies said they could do it now probably knowing that it would not be the best job because of the weather. Honesty is what I really appreciate about this company. If only I can find a mechanic, plumber, electrician and carpenter with the same integrity. I HIGHLY recommend this company for your brick work. I will follow up with the driveway once its install. Thank you.

Review Date: 01/12/2017 | Author: Dan B., Palatine, IL

Comments: Terrific work!

Review Date: 06/23/2016 | Author: Don S., ARLINGTON HEIGHTS, IL

Comments: They do tremendous brick work!

Review Date: 09/20/2015 | Author: Waylet H., Glenview, IL

Comments: Retainer wall looks great I just had to wait for a month for my work to get done...they are very busy.

Review Date: 10/30/2014 | Author: Brendan O., Prospect Heights, IL

Comments: They're great!

Review Date: 10/15/2014 | Author: a Neighbor, Arlington Heights, IL

Comments: They were very pleasant.

Review Date: 11/23/2012 | Author: Steven H., Mundelein, IL

Comments: They were very efficient in communication. I called them and left a message. They came out and then mailed a written proposal and a long list of references. All I had to do was sign the proposal and mail it back. I called with some questions that they quickly answered. It took awhile for me to decide - they don't call to follow up or hassle which is nice. The work was scheduled within 2 or 3 weeks of acceptance. They ended up doing more repair of my brick walkway than what they originally anticipated. They did what they had to do to make it right, and the price stayed the same.

Review Date: 11/15/2012 | Author: a Neighbor, Glenview, IL

Comments: I am satisfied with their work and the price.

Review Date: 09/17/2012 | Author: Steven A., Carpentersville, IL

Comments: They did a great job, paid attention to details, made sure everything looked right with no dips or lines or seams and they cleaned up throughly, even cleaned up the street as well, I don't think you can find a better crew or a better deal with any one else. They were very polite and cuttious, even the village inspector said they did a great job that made the neighborhood look better.

Review Date: 06/12/2012 | Author: Sandra R., Algonquin, IL

Comments: Job was done with great perfection! The price was excellent. Very Professional.

Review Date: 11/11/2011 | Author: a Neighbor, Cary, IL

Comments: Professional, quick and courteous.

Review Date: 10/16/2011 | Author: a Neighbor, Glencoe, IL

Comments: The contractor was very responsive; however, it is difficult to rate the quality of work simply because it will take months before flaws appear. I have heard from many home owners that the job always looks great just after completion; the true test is endurance. It may be wise to ask your customer's opionions after a year's time at least from a QA perspective. Service as it relates to responsiveness can be done directly after the job is completed.

Review Date: 10/03/2011 | Author: Raymond L., Palatine, IL

Comments: This vendor completed works on schedule according to their estimate and plan.

Review Date: 08/08/2011 | Author: a Neighbor, Wheeling, IL

Comments: It was very easy to work with Paver Doctor. I had a small job - to asphalt a small dug out area on the driveway that occurred due to a dig out resutling from a sewage line repair. Paver Doctor were very professional , their quotes was reasonable. They finished the job as promised and did a fantastic job.

Review Date: 07/28/2011 | Author: Margie M., Barrington, IL

Comments: provided the proposal exactly

Review Date: 05/25/2011 | Author: a Neighbor, Algonquin, IL

Comments: arrived for original quote on day/time agreed, lowest price of 5 quoting, handled the permit (some put that on you) and performed job efficiently and to my satisfaction. thumbs up